+44 (0) 20 3397 0686

Conflict Management

Central London

Develop your ability to manage conflict.

Conflict is a common occurrence in over 35% of organisations. Organisations are more complex and diverse than ever – this in itself will foster conflict. However, utilised properly, conflict can result in even better ideas and opportunities to get to sustainable outcomes.

Our 2-day interactive, engaging and workshop-style training will create capability to manage conflict in your organisation.

Who is the training for?

Managing conflict is a must-have capability for change agents and project leaders
to bring about better outcomes.

The course will teach help you:

Critical thinking icon

Gain knowledge on reasons for conflict

Graphic showing decision making

Understanding your natural conflict style

Connected world graphic

Choose Conflict Styles for different situations

Graphic showing idea creation

Provide powerful tools in conflict situations

The Trainer - Ketan Varia

Ketan Varia is based in the UK and is the director of Kinetik Solutions. He has delivered over 30 change programmes across 5 continents. His experience includes Adecco, ADP, British Airways, Motorola, Hertz Cars and the NHS. Ketan is a trained mediator with over 15 years’ experience in supporting people with conflict.

He has written a book ‘The Art of Transformational Change’, published in 2015, which has received many positive reviews.

Date, Venue & Costs

25 and 26 June 2024

Venue: Central London

Cost: £999 (for 2 days)

Course Agenda

Objectives and Your Expectations
The reason for conflict and its potential for change
Practise two powerful tools in conflict management
Thomas Kilman’s conflict management styles
Review of Day 1 and Action Plans
Understanding your own conflict management style
Scenarios for testing your conflict style
Consider current capabilities in your organisation
Identify opportunities within existing change projects
Review of Training and Action Plans

Make a Booking.

Cost per attendee £999 (GBP)


“Thanks for the Conflict Session. I used a couple of your exercises with a nonprofit Board
in conflict recently and it worked well for us.”
Jackie Gnepp
Humanly Possible, Inc.