Conflict Management
Central London
Develop your ability to manage conflict.
Conflict is a common occurrence in over 35% of organisations. Organisations are more complex and diverse than ever – this in itself will foster conflict. However, utilised properly, conflict can result in even better ideas and opportunities to get to sustainable outcomes.
Our 2-day interactive, engaging and workshop-style training will create capability to manage conflict in your organisation.
Who is the training for?
Managing conflict is a must-have capability for change agents and project leaders
to bring about better outcomes.
The course will teach help you:
Gain knowledge on reasons for conflict
Understanding your natural conflict style
Choose Conflict Styles for different situations
Provide powerful tools in conflict situations
The Trainer - Ketan Varia
Ketan Varia is based in the UK and is the director of Kinetik Solutions. He has delivered over 30 change programmes across 5 continents. His experience includes Adecco, ADP, British Airways, Motorola, Hertz Cars and the NHS. Ketan is a trained mediator with over 15 years’ experience in supporting people with conflict.
He has written a book ‘The Art of Transformational Change’, published in 2015, which has received many positive reviews.
Date, Venue & Costs
26 and 27 March 2025
Venue: Central London
Cost: £999 (for 2 days)
Course Agenda
| DAY 1 |
|---|
| Objectives and Your Expectations |
| The reason for conflict and its potential for change |
| Practise two powerful tools in conflict management |
| Thomas Kilman’s conflict management styles |
| Review of Day 1 and Action Plans |
| DAY 2 |
|---|
| Understanding your own conflict management style |
| Scenarios for testing your conflict style |
| Consider current capabilities in your organisation |
| Identify opportunities within existing change projects |
| Review of Training and Action Plans |
Make a Booking.
Testimonials
“Thanks for the Conflict Session. I used a couple of your exercises with a nonprofit Board
in conflict recently and it worked well for us.”
Jackie Gnepp
President
Humanly Possible, Inc.