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Infographics Information Sources

References Used for our Infographics and Solution Pages

Sustainable Complex Change

  1. Carucci, Ron. “Executives Fail to Execute Strategy Because they’re too Internally Focused”. Harvard Business Review, 2017. Web.
  2. “Success in Disruptive Times”. Project Management Institute. 2018. Web.
  3. Kotter, John P. Leading Change. Boston, Mass: Harvard Business School Press, 1996. Print

Operational Design and Change Planning

  1. “2017 Work and Well-being Survey”. American Psychological Association. 2017. Web.
  2. Ackoff, Russell. “Why few Organizations Adopt Systems Thinking”. Systems Thinker. 2006. Web.
  3. “Where Organizational Culture is Headed”. PWC. 2018.Web.

Digital Enablement

  1. Slaats, Theo et al. “The Digital Transformation of Customer Services”. Deloitte. 2013. Web.
  2. Cantor, Brian. “Companies are not Making the Most of Customer Journey Maps”. Customer Contact Week Digital. 2018. Web.

Digital Implementation

  1. “Are Businesses Really Digitally Transforming or Living in Digital Denial?”. Progress Global Survey. 2016 Web.
  2. Doucette, Read, et al.“Continuous Improvement: How to Get Started”. McKinsey. 2016 Web.

Deeper Analytics of Unstructured Data

  1. Durcevic, Sandra. “Your Data Won’t Speak Unless You Ask it the Right Data Analysis Questions”. Data Pine. 2021. Web
  2. Durcevic, Sandra. “The Analytics Advantage – We’re Just Getting Started”. Deloitte. 2013. Web

Applied Improvisation for Creativity

  1. Green Andy, “Creativity Is the Number One Skill Required In 2020”.Public Relations and Communications Association. 2020. Web.
  2. Curran, Neil. “Research Study: Improv as a Training Method to Promote Effective Teams”. LowertheTone.com 2018. Web.

Tools for Creativity & Learning

  1. Cheang, I. Karl. “Effect Of Learner-Centered Teaching on Motivation and Learning Strategies in A Third-Year Pharmacotherapy Course”. American Journal of Pharmaceutical Education. 2009. Web.
  2. “2019 Deloitte Global Human Capital Trends”. Deloitte. 2019. Web

Interactive Learning using Digital Technology

  1. “Corporate Learning Survey 2017”. Henley School of Management. 2017. Web
  2. “The Transformational Journey.” Towards Maturity. 2019. Web

Collaboration for Active Learning

  1. Gasell, Adi. “New Study Finds That Collaboration Drives Workplace Performance”. Forbes. 2019. Web.
  2. “The Transformational Journey.” Towards Maturity. 2019. Web