Quality Framework Research – Global Telecom Manufacturer
Background
- The client, a global 50 multinational, working in a highly competitive and changing environment, wanted an assessment of external Quality Frameworks
Deliverable
- Research identifying best practice models in Quality Frameworks and functions for the end client
- Recommended models that will work with the end client’s current/future structure and culture
Activities
- Interviewed quality professionals across a range of hi-tech and other sectors
- Synthesised quality management trends to generate recommended models for the end client
- Collaborated to create a presentation of the research findings and recommendations for the client
Specific Benefits
- The end client received timely recommendations providing an outside perspective on Quality Frameworks and functions with which to evaluate their current state and future plans
Igniting Process Improvement – Specialist Manufacturing Organisation
Background
- Kinetik Solutions was hired for transformational change work for a specialist manufacturing organisation that has operations in the UK and Europe
Deliverable
- To ignite a LeanSigma based transformational change programme for the business across all sites, building a change team of 7 and commencing key projects
Activities
- We worked directly with the Board of Directors to encourage engagement during a period of 6 weeks, ensuring sponsorship and understanding of the impact of change
- We conducted an intensive 8 day training event which was based on ‘learning by doing’ for 7 members of ‘Change Team’
Specific Benefits
- The client has started to use the newly trained Lean Champions to improve return on assets, by reducing costs in a sustained manor
- Our training was the prime enabler in its clear strategic plan to grow its revenue at a reduced relative cost. The training also helped to identify clear goals to grow revenue
- We helped identify and ignite 7 change projects. Each project is likely to yield at least 20% reduction in costs. We further identified overall reduction in lead times at 30% for key products. This will offer a more viable value proposition to their customers and improved reputation