References Used for our Infographics and Solution Pages
Sustainable Complex Change
- Carucci, Ron. “Executives Fail to Execute Strategy Because they’re too Internally Focused”. Harvard Business Review, 2017. Web.
- “Success in Disruptive Times”. Project Management Institute. 2018. Web.
- Kotter, John P. Leading Change. Boston, Mass: Harvard Business School Press, 1996. Print
Operational Design and Change Planning
- “2017 Work and Well-being Survey”. American Psychological Association. 2017. Web.
- Ackoff, Russell. “Why few Organizations Adopt Systems Thinking”. Systems Thinker. 2006. Web.
- “Where Organizational Culture is Headed”. PWC. 2018.Web.
Digital Enablement
- Slaats, Theo et al. “The Digital Transformation of Customer Services”. Deloitte. 2013. Web.
- Cantor, Brian. “Companies are not Making the Most of Customer Journey Maps”. Customer Contact Week Digital. 2018. Web.
Digital Implementation
- “Are Businesses Really Digitally Transforming or Living in Digital Denial?”. Progress Global Survey. 2016 Web.
- Doucette, Read, et al.“Continuous Improvement: How to Get Started”. McKinsey. 2016 Web.
Deeper Analytics of Unstructured Data
- Durcevic, Sandra. “Your Data Won’t Speak Unless You Ask it the Right Data Analysis Questions”. Data Pine. 2021. Web
- Durcevic, Sandra. “The Analytics Advantage – We’re Just Getting Started”. Deloitte. 2013. Web
Applied Improvisation for Creativity
- Green Andy, “Creativity Is the Number One Skill Required In 2020”.Public Relations and Communications Association. 2020. Web.
- Curran, Neil. “Research Study: Improv as a Training Method to Promote Effective Teams”. LowertheTone.com 2018. Web.
Tools for Creativity & Learning
- Cheang, I. Karl. “Effect Of Learner-Centered Teaching on Motivation and Learning Strategies in A Third-Year Pharmacotherapy Course”. American Journal of Pharmaceutical Education. 2009. Web.
- “2019 Deloitte Global Human Capital Trends”. Deloitte. 2019. Web
Interactive Learning using Digital Technology
- “Corporate Learning Survey 2017”. Henley School of Management. 2017. Web
- “The Transformational Journey.” Towards Maturity. 2019. Web
Collaboration for Active Learning
- Gasell, Adi. “New Study Finds That Collaboration Drives Workplace Performance”. Forbes. 2019. Web.
- “The Transformational Journey.” Towards Maturity. 2019. Web