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Data Protection & Privacy Policy

At Kinetik Solutions we’re committed to protect and respect your privacy according to the Data Protection Act 2018 (DPA).

This policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may update this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, services and products, you’re agreeing to be bound by this policy. Any questions regarding this policy and our privacy practices should be sent by email to kruti@kinetik.uk.com.

How do we collect information from you?

We obtain information via our double opt in process by asking you to opt in via email. We also collect information on you when you buy or intend to buy products and services from us.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and your interests.

How can you access and update your information?

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: bebetter@kinetik.uk.com.

You have the right to ask for a copy of the information Kinetik Solutions hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.

Security precautions are in place to protect the loss, misuse or alteration of your information When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems.

How is your information used?

We may use your information to:

  • seek your views or comments on the services & products we provide;
  • notify you of changes to our services & products;
  • send you communications which you have requested and that may be of interest; (We generally send mails on selected products no more than once a fortnight and you can unsubscribe at any time)
  • fulfil orders that you place with us.

We will not contact you for marketing purposes by email, phone, text message or post unless we have your prior consent. You can change your marketing preferences at any time by contacting us by email: bebetter@kinetik.uk.com. You have the option to opt out at any time in the future.

We will never

  • sell your data.
  • share your information with third parties for marketing purposes.

 Third Party Service Providers working on our behalf:

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example for logistics). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.


We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Transferring your information outside of Europe:

As part of the services offered to you the information, which you provide to us may be transferred to countries outside the European Union (“EU”). For example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.