This presentation gives information on the background of Lean, its application in the NHS and also how 5S and 7 Wastes concepts impact health care services. It has been delivered to several trusts, teams, NHS Directors and executive boards.
This article describes how high performance is an essential ingredient to the constant change that businesses face today. The article was published in the Institute of Operations Management journal.
An article on the balanced scorecard, history, process and implementation – read about its uniqueness in creating ‘bottom-up’ customer-based measures, as opposed to head office arbitrary target setting, which is so rife in the industry.
A brief point of view of Lean Manufacturing and its versatility in the service industry.
Download our one pager that highlights the concept of the red bead game as an incise way to understand process variation. It also gives you the details of our red bead kit.
A presentation on the concept of the scorecard and its unique applicability – the presentation counters arbitrary target setting which is so rife in the industry.
