Seminar – Implementing transformational change in complex organisations in Mauritius
Our director Ketan Varia delivered a seminar on the theme “Implementing transformational change in complex organisations” in Mauritius. The seminar was held
Why Continuous Review Creates Sustainable Change
Oil tankers barge through the sea to their destination, with little regard for the journey. Don’t let your organisation run like an oil tanker – continuously self-assess, and learn from your mistakes and opportunities, instead of risking an oil spill.
Simplify, Eliminate, Combine, Automate, and Relocate (SECAR)
Learn how five simple prompts can lead to sustainable process improvement.
Kano Analysis
Poor customer experience costs the economy £15.3 billion. Find out how to improve and sustain your customer service.
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