Case Study – Can an airline cut turn around times?
On 27 January HBR published a case study by Ethan Bernstein and Ryan Buell with the question, ‘Can an airline cut turn times without adding staff?’
Here is our response to the HBR Case Study:
On 27 January HBR published a case study by Ethan Bernstein and Ryan Buell with the question, ‘Can an airline cut turn times without adding staff?’
Here is our response to the HBR Case Study:
Oil tankers barge through the sea to their destination, with little regard for the journey. Don’t let your organisation run like an oil tanker – continuously self-assess, and learn from your mistakes and opportunities, instead of risking an oil spill.
What is the connection between systematic ‘clearing out’ or uncluttering physical and electronic information and transformational change?
Almost 59% of corporations fail to meet at least one of their transformational change objectives.[1]
When setting out on a journey, it is crucial to have a firm idea of where you’re going.
Read our approach to understanding and overcoming Resistance to Change by Cate Collins & Ketan Varia