Jan

Posted by kinetik | modular, modularthinking |

Modular Thinking for Service Variation

“Everything should be made as simple as possible, but no simpler” – Albert Einstein Today’s organisations are under incredible strain

Jan

Posted by Gautam Pujari |

Meetings – A poem on change by Ketan Varia

Meetings

Conference calls for many are a time to doodle
in between the times to fiddle
in between the mute button and google.

For why do they exist?
Just for someone to boast their merit?
Or manage fear by share-it?

Better have a single purpose, make decisions, or get clarity,
or don’t hold a meeting at all!

Nov

Posted by kinetik | #teamwork, team building game |

Team Building Game/Simulations for the Service Sector

Team Building Games are an important factor in developing teams in complex organisations. However, team games often become an excuse

Sep

Posted by Kruti Varia | #LeanGame, #LeanSimulation, #LeanSolutions, #lLean, Ketan Varia, Kinetik |

7 Selected Lean Game Resources

Here are the top 7 sites/books for anyone interested in learning about Lean Games.

September 20 , 2018 | Posted by Gautam Pujari | #changemangement, #philosophy and change management, #philosophy for change management, Ketan Varia, Kinetik, solutions | No Comments

“Ponder” – A poem on change by Ketan Varia

Ponder

Ponder and meaning will emerge
better to think of the join and not the specific.

Ponder and clearing will occur
have you thought what matter’s not?

Ponder and the reason will sparkle
for your experience has brought you to this point.

Ponder and you will change
and cast a new eye on the challenge.

Jul

Posted by Kruti Varia | #blockchain, #BusinessProcess, #Operational Efficiency, #Shared Data, #supplychain, Process excellence |

How Blockchain Technology Creates Operational Efficiency

Bitcoin and Crypto currency are all the news. However, the underlying technology (called blockchain) is something that can help organisations with business issues in making their operations both effective and efficient.

May

Posted by Kruti Varia | #changemangement, #collaboration, #creativity, #employee wellbeing, #improv, #improvisation, #start-ups, #stress at work, #teamwork, #well-being, #workrealtedstress, aliance, change management, insight, spontaneity | No Comments

Creativity in your Organisation Using Improvisation

Businesses are trying to get an edge by innovating. Outside of technology, utilising the creativity of the workforce on the mind of all organisations. ‘Improv1 for Organisations’ is an excellent tool for creativity, collaboration, flexible mindsets and teamwork.

April 25 , 2018 | Posted by Kruti Varia | #TRIZ Journal, Ketan Varia, Nadhmi Gazem, TRIZ | 83 Comments

Kinetik’s TRIZ Card Game is featured in The TRIZ Journal

There are different creative methods for generating new ideas such as brainstorming, soliciting ideas from employees and customers, user-lead research.. Read more…

Mar

Image of a typewriter with 'Innovation' lettering on paper

Posted by Kruti Varia | #TRIZ Journal, Business Game, Business Product, card game, Dr Nadhmi, Innovation, Ketan Varia, Kinetik, Service, TRIZ | No Comments

TRIZ FOR SERVICE INNOVATION

TRIZ is a Russian innovation and product design process, which can be effectively used in a more simplified way for service design. We have designed some TRIZ cards specifically for the service sector and used them to challenge specific service issues.

Mar

Posted by Kruti Varia | Amazon, Apple, autonomy, B2B, belonging, Competence, customer experience, eBay, Maslow's hierarchy, Maslow's Law, Meaning, Tesco, Timsons |

The four factors when considering Customer Experience

Customers want more than a functional experience in life. Self Determining theory and other research show that beyond adequate functional process, customers want four things in in order to satisfy their emotional needs or experiences.

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